Community Connect Labs SMS Messaging Tools

We are a non-profit organization offering government and service providers enterprise-class technology, professional services, and expertise. We enable government and service providers to use simple and customizable mobile messaging to connect with low-income, hard-to-reach and vulnerable populations. Improve your outreach and engage your communities with SMS text messaging tools.

Benefits

Communicate with hard to reach people
Enable and inform voters
Allow residents to access information

Main Features

Customer service chatbot: Maintain your agency’s level of service despite staff shortages and increased public demand for information
Elections updates and reminders: Ensure that election information reaches every voter
Mental health connect: Remotely connect individuals to mental health assistance based on their needs and preferences

Primary Audience

Nonprofits
Governments

Learn More

CommunityConnect Labs New Public Charge Assistance

In order to provide clear and useful information for immigrants about the new Public Charge rules that went into effect this week, CommunityConnect Labs (CCL), launched a new product, Public Charge Assistance. CCL is a non-profit organization offering government and public service providers customer service technology solutions to connect with the communities they serve.

CommunityConnect Labs Launches Community Motivator

The Community Motivator solution invites residents to create and share custom pledge cards committing to participate in the 2020 Census, and opts them in to receive mobile messaging reminders and follow-up communications as the critical once-a-decade count approaches.

Sam Liccardo

Mayor

City of San Jose

Sam Liccardo

Mayor

City of San Jose

Thanks to CommunityConnect Labs for helping our city leverage innovation to simply – and effectively – collect location-based data for our Local Update of Census Addresses (LUCA).

Stephanie Kim

Senior Director of Census 2020

United Way Bay Area

Stephanie Kim

Senior Director of Census 2020

United Way Bay Area

The Community Motivator is helping us take a scalable approach to reaching the diverse, hard-to-count communities in the Bay Area